Connect: Resolve conflict, improve communication, strengthen relationships - Softcover

Lubitsh, Guy; Lubitsh-White, Tami

 
9781292286877: Connect: Resolve conflict, improve communication, strengthen relationships

Inhaltsangabe

Connect is a book you take with you to crucial business meetings, to meetings with your boss, even conversations with co – workers.

It will be your guide through the maze of complex relationships, the tensions of high stakes situations and help you get what you really want.

Connection and the ability to connect with each other will help you take your communication skills to the next level.

Connect will help you understand what Connection is, what type of Connector you are, and give you a simple model to Connect better with others in an honest and meaningful way.

Using the RESOLVE model, you’ll find practical and easy to use tools to manage work place anxiety, speak truth to power, handle situations when the stakes are high and the route to a favourable outcome appears to be blocked, and it gives a structured way to connect and achieve outcomes:

  • Reality – separate facts from assumptionsï‚·
  • Expectations – clarify the ‘wants’
  • Support – how to listen, validate and commit
  • Outcome – review your open and hidden outcomesï‚·
  • Learn - Notice what works and build on it still further
  • Vulnerability - Validate effort and allow for emotions and vulnerability
  • Evolve – Move to the next level

Connect your guide to connecting and relationships in a complex world.

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Über die Autorin bzw. den Autor

Dr Guy Lubitsh is a Chartered Organizational Psychologist with a sizeable track record working in the areas of organizational change, management and leadership development. He is a Client Director at Ashridge Executive Education/Hult International Business School and has extensive experience working at the highest levels of international companies in Europe and the Middle East.Dr Tami Lubitsh-White is a licensed psychologist in Anchorage, Alaska. She specialises in treating trauma and recently developed a model of integrated behavioral health in primary care. Her background in theatre enhances her work as clinician and a consultant with a touch of humor and playfulness. She works with people from all walks of life and is devoted to helping create healthy and supportive work environments and communities.

Von der hinteren Coverseite

Connection and the ability to connect with each other will help you take your communication skills to the next level.
 
Connect will help you understand what Connection is, what type of Connector you are, and give you a simple model to Connect better with others in an honest and meaningful way.
 
Using the RESOLVE model, you’ll find practical and easy to use tools to manage work place anxiety, speak truth to power, handle situations when the stakes are high and the route to a favourable outcome appears to be blocked, and it gives a structured way to connect and achieve outcomes:
  • Reality – separate facts from assumptions
  • Expectations – clarify the ‘wants’
  • Support – how to listen, validate and commit
  • Outcome – review your open and hidden outcomes
  • Learn - Notice what works and build on it still further
  • Vulnerability - Validate effort and allow for emotions and vulnerability
  • Evolve – Move to the next level
Connect your guide to connecting and relationships in a complex world.

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