Connected Leadership: How to build a more agile, customer-driven business - Softcover

Connected Leadership has been officially shortlisted in the 'Management Futures' category for the 2017 Management Book of the Year prize which has just been announced by the Chartered Management Institute (CMI) and the British Library. Connected Leadership provides a clear, practical guide for leaders of organisations who wish to create a more connected, agile and customer-oriented organisation in a digitally connected, customer-driven 21st century business environment. It lays out the key factors of the connected organisation and the leadership behaviours that will allow these factors to become embedded and sustainable. It provides a range of case examples to demonstrate what this looks like in practice, complemented by a series of tools and techniques that leaders can use to diagnose their organisation's current position and plot a successful course to achieve these more connected ways of working. It is, at heart, a real-world guide to changing your leadership style and approach to align an organisation's culture and values with those needed in a world where the prevailing models of command and control are so obviously failing. Connected Leadership will show you how to: * Create a more agile organisation & respond swiftly to changing markets & customer needs * Cope with increasing market complexity & uncertainty * Build trust, reputation & become a more authentic leader * Develop a 'connected leadership' approach

The world is becoming ever more closely and rapidly connected. The internet and social media mean news and customer feedback is instantaneous and online markets are making location irrelevant.

In this more connected world, businesses need a new form of leadership that is in tune with these changes – one that is able to create more agile, collaborative organisations that can flex with the uncertainties and changing customer expectations around us.

Connected Leadership shows all businesses how they can create a more connected organisation that is better equipped to respond to the complex challenges they face today.

By adopting the five key factors of connected leadership you will be able to:

- Develop a clear sense of purpose and direction for the organisation - Build a more open, transparent and authentic way of working - Devolve decision making - Encourage collaborative achievement - Create an agile organisation

Packed with practical tips and case examples from leading companies that have successfully adopted these factors of connected leadership, this is a book that no leader should be without.