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Smart Retail: Winning ideas and strategies from the most successful retailers in the world - Softcover
Inhaltsangabe
Smart Retail reveals what the most successful retailers in the world know and how you can apply their secrets to your own business. Fully revised and updated, this new edition includes the latest success stories, new ideas and strategic and tactical thinking to help grow your sales.Based on one simple question, which Richard Hammond posed to the world’s leading retailers: ‘What makes you so good?’, Smart Retail shows you how to use some of the best winning ideas, strategies and tactical thinking. Discover the secrets of great retailing Boost sales with practical advice from the best retailers in the world Learn how to delight customers and keep them coming back for more Covering everything from creating the ultimate retail experience to understanding your customer and the importance of a motivated team, this is the book that will equip managers, ambitious team-workers, retail entrepreneurs and indeed anybody who sells direct to customers, with practical winning ideas and strategies.
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Über die Autorin bzw. den Autor
Charlotte y Peter Fiell son dos autoridades en historia, teoría y crítica del diseño y han escrito más de sesenta libros sobre la materia, muchos de los cuales se han convertido en éxitos de ventas. También han impartido conferencias y cursos como profesores invitados, han comisariado exposiciones y asesorado a fabricantes, museos, salas de subastas y grandes coleccionistas privados de todo el mundo. Los Fiell han escrito numerosos libros para TASCHEN, entre los que se incluyen 1000 Chairs, Diseño del siglo XX, El diseño industrial de la A a la Z, Scandinavian Design y Diseño del siglo XXI.
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'Take a look around a Majestic store today, where we are growing like-for-likes, and you can see many of Richard's principles at work. I highly recommend Smart Retail as part of any retailer's essential toolkit.' Rowan Gormley, CEO, Majestic Wine PLC
‘A really practical and helpful guide: essential reading for anyone involved in retailing.’
Charles Dunstone, Founder and Chairman, The Carphone Warehouse
SMART RETAIL IS THE HOW-TO RETAIL BIBLE.
Smart Retail reveals what the most successful retailers in the world know and how you can apply their secrets to your own business. Fully revised and updated, this new edition includes the latest success stories, new ideas and strategic and tactical thinking to help grow your sales.
Based on one simple question, which Richard Hammond posed to the world’s leading retailers: ‘What makes you so good?’, Smart Retail shows you how to use some of the best winning ideas, strategies and tactical thinking.
- Discover the secrets of great retailing
- Boost sales with practical advice from the best retailers in the world
- Learn how to delight customers and keep them coming back for more
Covering everything from creating the ultimate retail experience to understanding your customer and the importance of a motivated team, this is the book that will equip managers, ambitious team-workers, retail entrepreneurs and indeed anybody who sells direct to customers, with practical winning ideas and strategies.
Front cover endorsement:
‘The heart of every retail success is the delivery of a great customer experience. In mapping out how to do that, this book is worth its weight in gold’. Ian Shepherd, Chief Commercial Officer, Odeon & UCI
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Smart Retail: Winning ideas and strategies from the most successful retailers in the world
Verlag:
Pearson Business (edition 4), 2017
ISBN 10: 1292082208
ISBN 13: 9781292082202
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Smart Retail: Winning Ideas and Strategies from the Most Successful Retailers in the World (4th edition)
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Pearson Education Limited, United Kingdom, Harlow, 2017
ISBN 10: 1292082208
ISBN 13: 9781292082202
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Paperback. Zustand: Very Good. SMART RETAIL IS THE HOW-TO RETAIL BIBLE. Smart Retail reveals what the most successful retailers in the world know and how you can apply their secrets to your own business. Fully revised and updated, this new edition includes the latest success stories, new ideas and strategic and tactical thinking to help grow your sales. Based on one simple question, which Richard Hammond posed to the worlds leading retailers: What makes you so good?, Smart Retail shows you how to use some of the best winning ideas, strategies and tactical thinking. Discover the secrets of great retailing Boost sales with practical advice from the best retailers in the world Learn how to delight customers and keep them coming back for more Covering everything from creating the ultimate retail experience to understanding your customer and the importance of a motivated team, this is the book that will equip managers, ambitious team-workers, retail entrepreneurs and indeed anybody who sells direct to customers, with practical winning ideas and strategies. The heart of every retail success is the delivery of a great customer experience. In mapping out how to do that, this book is worth its weight in gold Ian Shepherd, Chief Commercial Officer, Odeon & UCI 'I highly recommend Smart Retail as part of any retailer's essential toolkit.' Rowan Gormley, CEO Majestic Wine PLC 'A really practical and helpful guide, essential reading for anyone involved in retailing.' Charles Dunstone, Founder and Chairman - The Carphone Warehouse The heart of every retail success is the delivery of a great customer experience. In mapping out how to do that, this book is worth its weight in gold. Ian Shepherd, Chief Commercial Officer, Odeon & UCI 'Clear thinking with practical retail insight to get to innovative yet pragmatic ideas.' Alex Windle Marketing Director BP 'A toolkit of retailing skills to take you beyond survival, to super-performance.' Angus Thirlwell, Founder - Hotel Chocolat 'Congratulations on pulling together such a comprehensive list of essential learnings.' Cliff Burrows, Group President USA & Americas Starbucks 'This book is full of practical good things to make running stores that bit easier to get right.' Julian Richer, Chairman and Founder - Richer Sounds 'A wonderful insight into the world of retailing. A fun and inspiring read.' Vittorio Radice, Saviour of Selfridges. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Artikel-Nr. GOR008619189
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Smart Retail
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Smart Retail: Winning Ideas and Strategies from the Most Successful Retailers in the World (4th edition)
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Paperback. Zustand: Very Good. Smart Retail: Winning Ideas and Strategies from the Most Successful Retailers in the World (4th edition) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Artikel-Nr. 7719-9781292082202
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Smart Retail: Winning Ideas and Strategies from the Most Successful Retailers in the World (4th edition)
Verlag:
Pearson Business 17/01/2017, 2017
ISBN 10: 1292082208
ISBN 13: 9781292082202
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Paperback. Zustand: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Artikel-Nr. 6545-9781292082202
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Smart Retail: Winning Ideas and Strategies from the Most Successful Retailers in the World (4th edition)
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Smart Retail : Winning Ideas and Strategies from the Most Successful Retailers in the World
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Zustand: Good. 4th Edition. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Artikel-Nr. 21391224-20
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Smart Retail : Winning Ideas and Strategies from the Most Successful Retailers in the World
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Zustand: Very Good. 4th Edition. Ships from the UK. Used book that is in excellent condition. May show signs of wear or have minor defects. Artikel-Nr. 18363928-6
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Smart Retail
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Smart Retail
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