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Professional Front Office Management: Pearson New International Edition - Softcover

Woods, Robert; Ninemeier, Jack D.; Hayes, David K.; Austin, Michele A.

 
9781292026985: Professional Front Office Management: Pearson New International Edition
Softcover
ISBN 10: 1292026987 ISBN 13: 9781292026985
Verlag: Pearson, 2013

Inhaltsangabe

Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments.

The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Pearson
Erscheinungsdatum
2013
Sprache
Englisch
ISBN 10 
1292026987
ISBN 13 
9781292026985
Einband
Taschenbuch
Auflage
1
Anzahl der Seiten
656
Kontakt zum Hersteller
Pearson Benelux BV
productsafety@pearson.com

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