Talkability: Discover the secrets of effective conversation - Softcover

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After graduating in London, with degrees in both economics and psychology, James Borg had a successful career in advertising, sales, marketing and journalism. This equipped him well for his current role as a work psychologist, business consultant and trainer in persuasion techniques, interpersonal skills and memory improvement. With his fascination for the human mind from a young age (he was admitted as one of the youngest ever members of The Magic Circle after his demonstration of 'mind-reading' and memory feats) he performed occasionally with a routine known as 'The mind and magic of James Borg'. Tuning in to other people's thoughts - and being aware of our own - is his prescription for success in all aspects of life. He's often invited on BBC radio and was selected as a Harvard Business Review author for May 2009.

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A new book from James Borg – on what to say and how to say it – so you can get more from talk. What you say and how you say it can make or break a situation.

How many times do you come away from a conversation and think you could have handled it better? The realisation that you could have used different words or a different tone to get a very different result.

Talk is our most precious commodity, yet with the 'screen' replacing conversation we have lost the art of conversing effectively and successfully. Talkability provides tried and tested suggestions to help you get your points across and make things happen.