The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI - Hardcover

Über die Autorin bzw. den Autor

Bhaskar Ghosh, PhD, is Accenture’s Chief Strategy Officer. In this role, he directs the company’s strategy and investments, including ventures and acquisitions, all offerings and assets, and Accenture Research. In addition, Bhaskar has management responsibility for Industry X and driving responsible business and sustainability services. He previously served as advisor to the CEO and group chief executive of Accenture Technology Services. Ghosh is a member of the Accenture Global Management Committee.

Rajendra Prasad is the Global Automation Lead at Accenture and heads a team that has helped organizations across the globe successfully implement and scale their intelligent automation transformations. He has spent over two decades innovating and defining frameworks for driving efficiency and managing change in software engineering. Prasad holds multiple patents and built Accenture myWizard®, an AI-powered intelligent automation platform.

Gayathri Pallail is the Associate Director for automation strategy and deployment at Accenture. She has implemented enterprise-wide automation-based solutions and successful change management to enable seamless adoption for over 500 clients across industries. A conference speaker, Pallail is an innovator in automation analytics, prediction models, and tools to deliver automation effectively.

Von der hinteren Coverseite

"This book is a practical guide for how to make an impact and realize value from automation. There is a strong focus on the real-world execution of an automation strategy that makes it an accessible must-read for both a business management and technology audience."<br>—<b>Mike Crisafulli</b>, SVP of Software Engineering at Comcast&#160;<br><br>"Consistently creating value with technology is hard. <i>The Automation Advantag</i>e makes it simple. The authors lay out a comprehensive path using modern techniques that will be appreciated by both the thinker and the practitioner."<br>—<b>Mark Spykerman</b>, Chief Information Officer of AmerisourceBergen<br><br>"The pandemic has required businesses to hit the fast-forward button on adopting technology while becoming agile enough to be ready for what emerges next. <i>The Automation Advantage</i> couldn't have come at a better time, providing a comprehensive road map to launch automation and AI initiatives at scale and accelerating technology-driven transformation."<br>—<b>Paul Daugherty</b>, Group Chief Executive of Accenture Technology, Chief Technology Officer of Accenture, and coauthor of <i>Human + Machine</i><br><br>"A brilliant field manual for the coming Automation Age."&#160;<br><b>—Richard D’Aveni</b>, Bakala Professor of Strategy at Tuck School of Business at Dartmouth College and author of<i> The Pan-Industrial Revolution</i><br><br>"As with any transformation effort, getting your people to embrace change can be challenging. <i>The Automation Advantage</i> clearly identifies common myths and barriers and how they can be addressed through a human-centric approach. This is NOT a book of strategy. It's a book of execution that will enable your organization with actions to take in order to succeed."<br>—<b>Andy Nallappan</b>, Chief Technology Officer of Broadcom<br><br>"Successful intelligent automation requires you to get more than just the technology right. <i>The Automation Advantage</i> addresses this clearly and effectively by providing the guiding principles and steps for changing your organization's technology, governance, culture, and even leadership style."<br>—<b>Charlene Li</b>, Senior Fellow at Altimeter and <i>New York Time</i>s bestselling author of <i>The Disruption Mindset</i><br><br>"The authors cut through the hype to explore why automation is the necessary discipline to ensure your processes provide the data—at speed—to achieve your business outcomes. <i>The Automation Advantage </i>takes us on a refreshing journey that aligns how enterprise operations leaders need to approach automation and AI in the virtual economy."<br>—<b>Phil Fersht</b>, CEO and Chief Analyst of HFS Research<br><br>"A great book, with ample examples of automation at work. It cements all the ideas and discussions I have had on this topic with the expert automation team at Accenture."<br>—<b>Rajiv Kakar</b>, Group Chief Information Officer of Thai Union<br><br>"A CIO needs vision, leadership, and the technical nous to execute successfully. A world with zero human touch application maintenance is absolutely attainable—a world with self-healing and self-configuring systems powered by AI. <i>The Automation Advantage</i> sets out a strategic approach to getting there, both from a technology and human perspective."<br>—<b>Ed Alford</b>, Chief Technology Officer of New Look<br><br>"We are entering a world of autonomous enterprises where analytics, automation, and AI converge. <i>The Automation Advantage</i> definitively shows how organizations can improve decision velocity and precision decisions."<br>—<b>R "Ray" Wang</b>, CEO of Constellation Research and author of<i> Everybody Wants to Rule the World</i><br>