Smart strategies for managing workplace bullies out of your life and business
More than one in four Americans deals with an on-the-job bully. These office sociopaths don’t just make individuals miserable. Their poison spreads throughout the company, damaging overall morale, creativity, productivity, and profitability. It doesn’t have to be this way.
Leading consultants Peter Dean and Molly Shepard have helped vanquish workplace bullying and now share their proven methods with you. In The Bully-Proof Workplace, they provide vital insight into the four major types of bullies:
The Belier | Weapons of choice: slander, deception, and gossip
The Blocker | Weapons of choice: negativity and inflexibility
The Braggart | Weapons of choice: narcissism and a sense of superiority
The Brute | Weapons of choice: aggression and intimidation
These bullies may operate differently, but they all have one thing in common: a desperate need for control based on deep-seated fear and insecurity. This invaluable survival guide equips individuals with strategies, tips, and scripts for managing interactions with bullies. Managers learn how to identify bullying, deal with it swiftly, and introduce zero tolerance for such behavior. And executives gain the information they need to create a corporate policy regarding bullying.
We spend about 60 percent of our waking moments at work. Spending that much time under the thumb of a bully and dealing with the negative business effects of bad behavior is simply unacceptable. Whether you’re a victim of bullying or a business leader tasked with building a collaborative corporate culture, The Bully-Free Workplace provides the critical insight and practical tools you need to successfully combat this ubiquitous but rarely addressed business challenge and ensure that bullies behave—or leave—so you and everyone else can get on with your work.
 
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Peter J. Dean, MS, PhD, and Molly D. Shepard, MS, MSM, are partners in the Leaders Edge/Leaders By Design, a leadership development and executive coaching firm that is dedicated to helping C-suite, executive, and high-potential leaders enhance their skills, including the ability to embrace, understand, and leverage the complexities inherent in the modern workforce. The company’s coaching protocols are based on research that they conduct on a regular basis.  
Peter holds an MS in Organizational Dynamics from the University of Pennsylvania and a PhD in Learning Psychology and Human Resources Management from the University of Iowa. He is the author of Leadership for Everyone.
Molly holds an MS in Psychological Services and Counseling from the University of Pennsylvania and an MSM in Leadership from the American College. She is the author of Breaking into the Boys’ Club and Stop Whining and Start Winning.
Very rarely do I find a book that is eminently readable, incredibly practical, and works to solve a complex problem. The Bully-Proof Workplace achieves that trifecta.  The stories outlined here could be in any of our workplace environments, yet Dean and Shepard come up with usable strategies that are universal in their impact. Leaders are increasingly judged based on their ability to handle the people under their tutelage, and while much has been written about leadership and followership, the scourge of bullying in the workplace has been significantly underanalyzed. No more. This book should be on every manager s bookshelf and should be shared throughout the workplace. If that happens, bullying in the workplace may become a historical footnote.
Stephen K. Klasko, MD, MBA, president and CEO of Thomas Jefferson University and Jefferson Health
Workplace bullying has been swept under the rug, likely due to the lack of strategies for dealing with the bully. Learn how to recognize the type of bully, plan on how to confront him or her, and then execute the plan. All of that is in this invaluable book.
Madeline Bell, president and CEO of Children s Hospital of Philadelphia
  The Bully-Proof Workplace provides a combination of research-based context, encouragement, and diagnostic and therapeutic tools to those grappling with bullying in their workplace. Everyone working in a group, whether or not in management, will find this guidebook thought-provoking. This is a text to read and then keep within arm s reach for reference, should a bully emerge in your workplace.
William J. T. Strahan, EVP of HR at Comcast Cable
In today s workplace, organizations have a responsibility to create an environment that enables the best of every employee. Simply put, bullies and bullying behavior cost companies millions of dollars, not to mention the psychological and emotional toll they inflict on people. The Bully-Proof Workplace offers an important and useful framework for understanding bullies and addressing bullying behavior, as well as providing practical and applicable strategies for dealing with them. Bravo!
Caroline F. McCabe, PsyD, director of Executive Talent, Leadership & Team Intelligence at Cisco
The Bully Proof Workplace gives us the tools to root out destructive behaviors in our work environment. As we see increases in bullying across the nation, it is critical to identify those behaviors and to learn how to create a corporate culture where all employees can thrive. This book couldn t be more timely. Kudos!
Theresa Bryce Bazemore, president of Radian Guaranty Inc.
As chair of a global law firm, I feel it is imperative that our lawyers understand the issue of bullying both from a personal perspective as a leader in the firm as well as its implication for our clients, especially as antibullying legislation increases in this country. The Bully-Proof Workplace is a book for understanding the phenomenon of bullying, how to deal with it, and thus create a productive workplace. The recommended tactics and strategies for reducing bullying will allow strategic thinking, learning, and leading to flourish.
Jami Wintz McKeon, chairwoman of Morgan, Lewis & Bockius LLP
As the leader of a global executive search firm and a practicing executive search consultant, I could not feel more strongly that we have a responsibility to weed out bullies during the assessment part of our placement protocol. The Bully-Proof Workplace provides a way to observe behavior to determine if a candidate is a potential bully as there is no place for bullies in the workplace.
Judith von Seldeneck, founder, chairwoman, and CEO of Diversified Search
It takes courage to stand up to a bully. It also takes know-how. Dean and Shepard show you how in The Bully-Proof Workplace. This practical guide, filled with case studies, checklists, and even scripts, will give you or the people you coach the tools they need to put a stop to workplace bullying. 
Margaret H. Greenberg, executive coach and coauthor of Profit from the Positive
If you think bullying happens only in schoolyards, think again. Workplace bullying is a tremendous problem, affecting 65 million people per year, especially women. If you are one of them, don t rely on the HR department to protect you. Read this book and learn how to protect yourself.
  Albert J. Bernstein, PhD, bestselling author of Emotional Vampires
Most of us have dealt with impossible coworkers but who ever thought of them as bullies? Or that workplaces can unnecessarily encourage them? Executive coaches Peter Dean and Molly Shepard are onto something important, quantifying bullies burden on morale and efficiency, and offering practical ways to reform or repel them.
Anne Kreamer, author of It s Always Personal
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