This book explores the daily realities of working life for mid-level managers in the UK's NHS and critiques the movement towards a healthcare model, based around HMO-type providers such as Kaiser Permanente, that is well-known internationally but is often considered far from 'best practice' when it comes to patient care.
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Paula Hyde is Professor of Organizations and Society at Manchester Business School, UK. Her research interests lie in the sociology of work and critical explorations of how care is organized.
Edward Granter is Lecturer in Organization and Society at Manchester Business School, UK. His research focuses mainly on the sociology of work and organizations, and Frankfurt School Critical Theory.
John Hassard is Professor of Organizational Analysis at Manchester Business School, UK. His main research interests lie in organization theory, management history, and corporate change.
Leo McCann is Professor of Organization Studies at Manchester Business School, UK. His research focuses on the impact of neoliberal restructuring on economies, organizations, and workers.
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