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Communication in Organizations: Basic Skills and Conversation Models - Hardcover

Molen, Henk T. Van Der; Gramsbergen-Hoogland, Yvonne

 
9781138552104: Communication in Organizations: Basic Skills and Conversation Models

Inhaltsangabe

This new edition continues to give clear advice and guidance on communicating in a range of different contexts in the workplace, including a new chapter on career coaching, as well as exercises and ideas for role-play to enable the ideas to come alive. This will be an invaluable book for students of management and business psychology, as well as those taking courses who are already in the workplace.

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Über die Autorin bzw. den Autor

Henk T. Van der Molen is professor of psychology at the Institute of Psychology at Erasmus University Rotterdam, The Netherlands and at the Open University of The Netherlands. He is (co-)author of more than 20 books and 100 articles and chapters, many which concern professional communication skills training. He was President of the Dutch Psychological Society from 1995-2003.

Yvonne. H. Gramsbergen-Hoogland studied personality psychology at the University of Groningen. Thereafter she joined the faculty of Economics at the Hanzehogeschool of Groningen, where she was a trainer in interpersonal skills, developing several widely used programmes. She is involved as freelance trainer in human resources management and (co-)author of four books.

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