Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance - Softcover

Über die Autorin bzw. den Autor

Harold Kerzner, PhD (Boynton Beach, FL), is Senior Executive Director for ­Project, Program, and Portfolio Management at the International Institute for Learning, Inc. (IIL). Dr. Kerzner’s profound effect on the project management ­industry inspired IIL to establish the Kerzner ­International Project Manager of the Year Award. IIL donated $1M to the Project Management Institute Educational Foundation (PMIEF) to establish the Dr. Harold Kerzner Scholarship Fund.

International Institute for Learning, Inc. (IIL) is a global leader in professional training and comprehensive consulting services in the areas of project, program, and portfolio management, PRINCE2^®, ITIL, Business Analysis, Microsoft^® Office Project and Project Server, and Lean Six Sigma. IIL is an IIBA-endorsed education provider, a PMI^® charter global registered education provider, and a member of PMI’s Silver Alliance Circle and their Corporate Council.

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Enables readers to easily understand and implement essential strategies on measuring project management performance

Project Management Metrics, KPIs, and Dashboards provides complete coverage of what metrics and KPIs are and how to use them effectively, offering comprehensive coverage of the different dashboard types, design issues, and applications that ­readers may come across during practical application of the concepts. To aid in seamless reader comprehension, the work includes full-color dashboards from some of the most successful project management companies. As a modern resource, the work aligns with PMI’s PMBOK^® Guide and stresses value-driven project management.

Written by the leading authority in the field, sample topics covered in the work are as follows:

• Stakeholder relations management, effective metric measurements, selecting the right project metrics, innovation metrics, and how to become and stay agile
• Comparing traditional and nontraditional projects, defining complexity, decision making, fluid methodologies, global project management, and project management methodologies/frameworks
• Customer relations management, a new look at defining project success, and why customer satisfaction must always be considered
• Scope creep, scope creep dependencies, causes of scope creep, the business side of scope creep, and ways to minimize scope creep

For project managers across all industries, Project Management Metrics, KPIs, and Dashboards is a valuable resource on the subject that will bolster your awareness of what good metrics management really entails and arm you with the important knowledge needed to measure and communicate performance more effectively.