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Power Phone Scripts: 500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales - Hardcover

 
9781119418078: Power Phone Scripts: 500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales

Inhaltsangabe

Start closing sales like top producers!

Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with: “I wouldn’t be interested”? Has your heart taken a fast dive into your stomach when, at the start of your presentation, your prospect tells you that they’ve thought about it and are just going to pass?

If you’re in sales, then the question isn’t “Have you ever felt this way?”, but rather, “How often do you feel this way? Are you finally ready to learn how to confidently and effectively overcome these objections, stalls, and blow-offs? If so, Power Phone Scripts was written for you! Unlike other books on sales that tell you what you should do (like build value – hard to do when the prospect is hanging up on you!), Power Phone Scripts provides word-for-word scripts, phrases, questions, and comebacks that you can use on your very next call. Learn to overcome resistance, get through to the decision maker, and then, once you have him or her on the phone, make an instant connection and earn the right to have a meaningful conversation. You’ll be equipped with proven questions, conversation starters, and techniques to learn whether or not they are even right for your product or service, and, if they aren’t, who else in their company or another department might be.

Power Phone Scripts is the sales manual you’ve been looking for: over 500 proven, current, and non-salesy phrases, rebuttals, questions, and conversation openers that will instantly make you sound more confident – just like the top producing sales pros do right now. Gone will be your call reluctance; gone will be your fear of calling prospects back for presentations and demos; gone will be the fear of asking for the sale at the end of your pitch! This practical guide is filled with effective scripts for prospecting, emailing, voice mails, closes, and tons of rebuttals to recurring objections you get like:

  • “It costs too much”
  • “We already have a vendor for that”
  • “I’m going to need to think about it”
  • “I need to talk to the boss or committee” and so many others…

More than just phone scripts, this book provides practical, comprehensive guidance that every inside sales rep needs. Conquer concerns, provide answers, motivate action, and be the conduit between your prospect’s problems and your solution. Actionable, fun, and designed to work within the current sales environment, this invaluable guide is your ticket to the top of the leader board. With Power Phone Scripts, you will never be at a loss of what to say to a prospect or client.

Communication is everything in sales, and being on top of your game is no longer enough when top producers are playing a different game altogether. You cannot achieve winning stats if you're not even on the field. If you're ready to join the big league, Power Phone Scripts is the playbook you need to win at inside sales.

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Über die Autorin bzw. den Autor

MIKE BROOKS, “Mr. Inside Sales”, is a master phone script writer and author of The Ultimate Book of Phone Scripts. That book has been endorsed by the President of the American Association of Inside Sales Professionals (AA-ISP). Mike is the recognized authority on inside sales training and phone script development. In 2017, he was awarded the “Top Service Provider” designation for training and development, and has also been voted one of the most influential inside sales professionals by the AA-ISP for seven years running. For more information, visit his website: mrinsidesales.com.

Von der hinteren Coverseite

"Power Phone Scripts is the perfect sales preSCRIPTion."
—Jeffrey Gitomer, author of The Sales Bible and The Little Red Book of Selling

PRAISE FOR POWER PHONE SCRIPTS

"This book shows you how to get more appointments and make more sales by phone than you ever thought possible."
—Brian Tracy, author of Ultimate Sales Success

"Mike's fresh and modern approach to the blocking and tackling of sales will surely make Power Phone Scripts: 500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales a classic desk-side reference manual for all salespeople."
—Kevin Gaither, Senior Vice President of Sales, ZipRecruiter

"Regardless of your profession, if you ever talk to a customer or prospect on the phone, you must read this book."
—Jeffrey J. Fox, author of the international bestseller How to Become a Rainmaker

"Mike's book, Power Phone Scripts: 500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales, has made a huge difference in my agency's productivity. We have experienced double digit sales increases in a short period of time!"
—Bruce Adorian, State Farm Agent

"If you use the phone to make your sales calls, this book is a must have! Mike offers his secrets to better calling to help you make more money—faster!"
—Michael Krause, author of SMART Prospecting That Works Every Time

"Preparation is the key to success in sales. Stop winging it! Prepare yourself to excel with Mike Brooks' proven, practical scripts and make more sales."
—Tom Hopkins, author of How to Master the Art of Selling and When Buyers Say No

"Ever lost on what to say or ask a buyer? If so, you need to be scripted—prepared! This book of real life, non-salesy scripts will make the buyer more comfortable with you while you project yourself as trustworthy, professional and successful. A must read and do!"
—Bob Urichuck, author and founder of The Buyer-Focused Velocity Selling System

Aus dem Klappentext

Power Phone Scripts is the ultimate information-packed guide to transform your sales results. Let top sales producer, Mike Brooks, "Mr. Inside Sales", show you (no matter how poorly or how well you are doing right now) how to perform better . . . immediately! With Power Phone Scripts as your roadmap to success, you will discover current, non-salesy approaches so you can prospect with confidence and have fun doing it. By adapting these proven scripts and using Brooks' time-tested techniques, you will be able to close more sales and handle with ease the objections and stalls that used to frustrate you.

Once you apply the strategies outlined in Power Phone Scripts by memorizing, drilling, rehearsing, and adapting these word-for-word scripts, you will be well on your way to becoming a super star sales producer and maximizing your financial future.

As the author explains, there are many compelling reasons that you absolutely must follow a scripted format. Besides helping you sound more professional, using a carefully constructed script also allows you to follow best-practice sales techniques that have been proven over time. This includes asking the right qualifying questions and getting buy in throughout your sales presentation. In addition, by using a scripted approach, you have a framework from which you can truly listen to what your prospect is saying, and this builds your confidence and allows you to practice perfection on every call. Following a scripted sales approach powerfully affects each stage of your sales process, and any one of these powerful techniques can make or break a sale.

As you learn and apply Mike Brooks' proven and effective strategies, you will not only grow more confident, but you will begin to stand out in your company and your industry. Soon, you will find yourself among the truly elite producers—the "Top 20 Percent".

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