The book will describe the principles, strategies, and tools of crisis, risk, and change communication. The book will be research based and practical. It will focus on the strategies, tools, and skills needed by technical professionals to communicate effectively in any type of high stress, high concern, or high stakes environments. The book will use numerous case studies to illustrate how to apply crisis, risk, and change strategies and tools. Drawing from research literature, the book will use case studies to examine how best to: 1) Provide stakeholders, including the public, employees, co-workers, leadership, and the media and with timely, accurate, clear, consistent, credible and easily accessible information 2) Address rumors, inaccuracies, and misconceptions 3) Coordinate communication messages within and across organizations 4) Build or repair trust and credibility 5) Craft effective messages and explanations about complex technical or scientific issues
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Anbieter: Better World Books, Mishawaka, IN, USA
Zustand: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Artikel-Nr. 49739036-6
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Anbieter: moluna, Greven, Deutschland
Zustand: New. VINCENT T. COVELLO, PhD, is a leading expert in risk, crisis, and high stress communications. He is currently Director of the Center for Risk Communication in New York City, an organization that applies evidence-based knowledge to a wide range of high conce. Artikel-Nr. 31554033
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Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Buch. Zustand: Neu. Neuware - COMMUNICATING IN R!SK, CRISIS, AND HIGH STRESS SITUATIONSLEARN THE UNIFYING PRINCIPLES BEHIND RISK, CRISIS, AND HIGH STRESS COMMUNICATION WITH THIS STATE-OF-THE-ART REFERENCE WRITTEN BY A MAJOR LEADER IN THE FIELDCommunicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice is about communicating with people in the most challenging circumstances: high stress situations characterized by high risks and high stakes. The ability to communicate effectively in a high stress situation is an essential communication competency for managers, engineers, scientists, and professionals in every field who can be thrust into demanding situations complicated by stress. Whether you are confronting an external crisis, an internal emergency, or leading organizational change, this book was written for you.Communicating in Risk, Crisis, and High Stress Situations brings together in one resource proven scientific research with practical, hands-on guidance from a world leader in the field. The book covers such critical topics as trust, stakeholder engagement, misinformation, messaging, and audience perceptions in the context of stress. This book is uniquely readable, thorough, and useful, thanks to features that include:\* Evidence-based theories and concepts that underlie and guide practice\* Tools and guidelines for practical and effective planning and application\* Experience-based advice for facing challenges posed by mainstream and social media\* Provocative case studies that bring home the key principles and strategies\* Illuminating case diaries that use the author's breadth and depth of experience to create extraordinary learning opportunitiesThe book is a necessity for managers, engineers, scientists, and others who must communicate difficult technical concepts to a concerned public. It also belongs on the bookshelves of leaders and communicators in public and private sector organizations looking for a one-stop reference and evidence-based practical guide for communicating effectively in emotionally charged situations. Written by a highly successful academic, consultant, and trainer, the book is also designed as a resource for training and education. Artikel-Nr. 9781119027430
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