When a company brings back the 'lessons learned' from a benchmarking experience, it is often difficult or impossible for the company to take what it has learned and implement these insights within its own culture. This book offers a more productive alternative to these benchmarking exercises. HR, OD, business leaders and their organizations will discover a proven methodology for building an ever-expanding pool of higher performing individuals and teams. The book clearly demonstrates how star performers are identified, what organizations need to do to capture the high performance attributes of these employees, and finally how to disseminate this valuable information so that other individual performers and teams can use it to boost their own performance.
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Paul H. Elliott, Ph.D., is the President and founder of Exemplary Performance, LLC, based in Annapolis, Maryland. Previously, he was a Fellow with Saba Software; President of Human Performance Technologies and Vice President of RWD Technologies. Throughout the course of Paul's consulting career, he has worked with leading companies including many Fortune 500 organizations. Alfred C. Folsom, Ph.D., is Vice President of Operations at Exemplary Performance, where he brings over 20 years of experience in the field of Human Performance Technology. Al's expertise is in the area of HPT and its specific application throughout the United States Coast Guard, where he recently retired as a Captain after 24 years of commissioned service.
<p>Do you want to capture greater results with your existing resources to the tune of 5%, 15% or even 25%? If you are an executive or manager, this book will provide you with the models required so that you can shift the performance curve for your own team, department, division, or enterprise. It will demonstrate that you don't have to accept the significant difference that exists between the results that your good and your best performers produce. While reading this book, you will begin to capture the insights of your exemplary performers and identify ways of using their expertise to drive greater results. Why? Because for over 25 years, these authors have helped organizations reach their goals by doing just that: replicating the performance of stars and shifting the performance curve to the right, producing greater results with current resources!</p> <p>The authors' tested method for benchmarking exemplary performance has proven successful across multiple industries such as telecommunications, financial services, manufacturing, pharmaceutical, and high technology. In this book, Paul H. Elliott and Alfred C. Folsom outline what it takes to prioritize performance efforts to identify the true stars and create models of optimal performance for critical roles within an organization. <i>Exemplary Performance</i> also shows how to architect the changes required to shift the performance curve.</p> <p>Elliott and Folsom include the common characteristics that star performers share and describe the role of leadership that enables high performance. The book stresses the need to align the multiple influences that can support or inhibit high performance. Step by step, the book explores how to address such critical issues as training, readiness, and performance support, as well as proven methods for hiring and assigning the right people for the right job.</p> <p><i>Exemplary Performance</i> provides a clear path to help organizations translate this business strategy into measurable results.</p>
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