Statistical Thinking: Improving Business Performance (Wiley and SAS Business Series) - Hardcover

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ROGER HOERL leads the Applied Statistics Laboratory at GE Global Research, which focuses on new product and service development within each of the GE businesses. In 2006, he received the Coolidge Fellowship from GE Global Research, honoring one scientist a year from among the four global GE Research and Development sites for lifetime technical achievement. Dr. Hoerl has authored five books in the areas of statistics and business improvement, two book chapters, and over thirty-five refereed journal articles.

RON SNEE is founder and President of Snee Associates, an authority on designing and implementing improvement and cost reduction solutions for a variety of organizational environments. Dr. Snee has an outstanding record of leadership in process and organizational improvement in a variety of industries including pharmaceutical, biotech, clinical diagnostics, and telecommunications. Among his other achievements, he is credited with leading the design of the first company-wide continuous improvement curriculum for the global giant E. I. DuPont de Nemours. He holds a host of awards and honors, has coauthored four books, and published more than 200 articles on process improvement, quality, management, and statistics.

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Statistical Thinking
Improving Business Performance

Now in a second edition, Roger Hoerl and Ron Snee's Statistical Thinking: Improving Business Performance prepares you for business leadership by developing your capacity to apply statistical thinking to improve business processes. The authors clearly illustrate how to implement statistical thinking and methodology in your work to enhance business performance.

Introducing statistical engineering, a discipline that helps you utilize multiple statistical tools in a logical way to drive greater impact, the new edition of Statistical Thinking: Improving Business Performance now:

• Emphasizes JMP software as the main tool to develop graphics and perform statistical analyses
• Explores basic graphical tools, knowledge-based tools, as well as process stability and capability
• Discusses the tools in a more logical sequence—the sequence in which they are typically applied in practice
• Adds tools, such as failure mode and effects analysis (FMEA) and the cause and effect (C&E) matrix, as well as further guidance on how the tools are naturally linked and sequenced
• Looks at the Define, Measure, Analyze, Improve, Control (DMAIC) framework made popular through the Lean Six Sigma initiative

This Second Edition offers an abundance of new exercises—available on the new edition's companion website—and real case studies for an increasingly relevant presentation of statistics in the business setting. Whether you are a business performance manager, cost accountant, or a student of statistics, Statistical Thinking, Second Edition shows you how to solve real problems, boost real processes, and successfully derive actionable conclusions from data analysis.

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Statistical Thinking
Improving Business Performance

"Probably the most practical basic statistics textbook that has ever been written within a business context."
—Technometrics

Develop your capacity to apply statistical thinking to enhance business processes with the straightforward and insightful guidance found in Statistical Thinking: Improving Business Performance, Second Edition.

Offering a solid and well-organized foundation, authors and business statistics specialists Roger Hoerl and Ron Snee show you how to successfully derive actionable conclusions from data analysis, solve real problems, and streamline real processes.

Filled with realistic, step-by-step case study examples, the new edition explores:

• Today's business realities and the need to improve
• The dynamic nature of business processes
• Process improvement and problem-solving tools
• Building models with one—or several—predictor variables
• Using process experimentation to build models
• The process of applying statistical inference

With an in-depth discussion of JMP^® software, Statistical Thinking, Second Edition focuses on skills to enrich business processes, including collecting data appropriate for a specified purpose, recognizing limitations in existing data, and understanding the limitations of statistical analyses.