Success as a Mediator For Dummies - Softcover

Über die Autorin bzw. den Autor

Victoria Pynchon is a mediator, author, speaker, negotiation trainer, consultant, and attorney with 25 years of experience in commercial litigation practice. Joe Kraynak is a professional writer who has contributed to numerous For Dummies books.

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Everything you need to become a master mediator

To be an effective mediator, you need to learn and fine-tune a variety of special skills, from remaining calm and neutral, to breaking impasse, to marketing your business with diligence. Whether you have a background in law or you're brand-new to the field of conflict resolution, this guide gives you everything you need to enter the exciting world of mediation.

• Say yes to success — find out how to choose a market that holds the greatest potential for success and obtain the training to pursue that market

• Mediation strategies 101 — get a handle on the fundamental techniques used in mediating, like anchoring, framing, trust-building, brainstorming, problem-solving, and logrolling

• Put your skills to the test — take a tour of the various situations you'll have to navigate during a mediation, and how to establish and maintain your authority while also helping the parties resolve their disputes

• Drumming up business — discover how to market yourself and your services, grow your business through networking and referrals, and understand the ins and outs of the business side of mediation

Open the book and find:

• Advice on finding the perfect mediation market for you

• The required education and training

• Helpful hints to network with other mediators in the community

• The best mediation style for your dispute

• Conflict resolution styles, strategies, and tactics

• Field-tested ways to break through impasse

Learn to:

• Resolve disputes, offer advice, and facilitate discussion

• Remain neutral, calm, and in control

• Succeed as a private-practice mediator