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Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations.
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Michael Pidd is Professor of Management Science and Head of the Management Science Department at Lancaster University Management School. He is a research fellow of the UK's Advanced Institute of Management Research and has served as the President of the Operational Research Society. His technical work in computer simulation has been recognised by awards and accolades in the UK and the USA. His current work focuses on improvement in healthcare delivery.
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Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations.
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Measuring the Performance of Public Services : Principles and Practice
Verlag:
Cambridge University Press, 2012
ISBN 10: 1107004659
ISBN 13: 9781107004658
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Measuring the Performance of Public Services: Principles and Practice
Verlag:
Cambridge University Press, 2012
ISBN 10: 1107004659
ISBN 13: 9781107004658
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Hardcover
Anbieter: Anybook.com, Lincoln, Vereinigtes Königreich
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Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,900grams, ISBN:9781107004658. Artikel-Nr. 8967136
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Measuring the Performance of Public Services: Principles and Practice
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Measuring the Performance of Public Services: Principles and Practice
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Hardcover. Zustand: Brand New. 1st edition. 332 pages. 10.25x7.25x0.75 inches. In Stock. Artikel-Nr. x-1107004659
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Measuring the Performance of Public Services
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Buch. Zustand: Neu. Druck auf Anfrage Neuware - Printed after ordering - Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations. Artikel-Nr. 9781107004658
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