Measuring the Performance of Public Services: Principles and Practice - Hardcover

Pidd, Michael

 
9781107004658: Measuring the Performance of Public Services: Principles and Practice
Hardcover
ISBN 10: 1107004659 ISBN 13: 9781107004658
Verlag: Cambridge University Press, 2012

Inhaltsangabe

Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations.

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Über die Autorin bzw. den Autor

Michael Pidd is Professor of Management Science and Head of the Management Science Department at Lancaster University Management School. He is a research fellow of the UK's Advanced Institute of Management Research and has served as the President of the Operational Research Society. His technical work in computer simulation has been recognised by awards and accolades in the UK and the USA. His current work focuses on improvement in healthcare delivery.

Von der hinteren Coverseite

Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations.

„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Cambridge University Press
Erscheinungsdatum
2012
Sprache
Englisch
ISBN 10 
1107004659
ISBN 13 
9781107004658
Einband
Tapa dura
Anzahl der Seiten
334
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Avery
https://www.avery.fr/

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