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Designing Agentic AI Experiences: Ux Strategies for Collaborative, Human-centred Ai - Hardcover

Yocco, Victor

 
9781041238140: Designing Agentic AI Experiences: Ux Strategies for Collaborative, Human-centred Ai
Hardcover
ISBN 10: 1041238142 ISBN 13: 9781041238140
Verlag: CRC Press, 2026

Inhaltsangabe

The era of the passive digital tool is ending. Software is becoming an active partner capable of autonomy thanks to Agentic AI. This evolution presents User Experience (UX) professionals with new challenges and demands a fundamental change in UX design. UX must evolve from designing screens to choreographing relationships.

Agentic User Experience provides a practical framework for building AI partners that users trust. This book bridges the gap between psychological theory and interface practice. It empowers UX designers and researchers to lead the integration of artificial intelligence into products that respect human dignity and build trust between user and system.

Readers of this book will learn to:

?Design Trust: Use the Trust Battery model to measure and maintain user confidence over time.
? Define Personality: Craft Agent Personas and Relationship Archetypes that align with user expectations.
?Structure Delegation: Implement the Ladder of Autonomy to guide users from simple suggestions to fully automated actions.
?Ensure Safety: Deploy Circuit Breakers and feedback loops that prevent error and keep the human in control.
?Scale Stategy: Establish an Agentic Center of Excellence to govern multi-agent ecosystems across the enterprise.

The technology is ready. The challenge is no longer in building the intelligence behind the interface. It is about designing the partnership. This book shows you how.

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Über die Autorin bzw. den Autor

Victor Yocco is a UX researcher and psychologist with decades of experience consulting with the world's largest enterprises across diverse industries. He helps organizations navigate the complexities of automation to build systems that serve human needs. He frequently writes and speaks on agentic AI, the psychology of trust, and the ethics of autonomous systems. Dr. Yocco holds his PhD from The Ohio State University where he studied psychology and communication in informal science settings. He resides outside of Philadelphia.

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Verlag
CRC Press
Erscheinungsdatum
2026
Sprache
Englisch
ISBN 10 
1041238142
ISBN 13 
9781041238140
Einband
Gebundene Ausgabe
Anzahl der Seiten
192
Kontakt zum Hersteller
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Verantwortliche Person
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