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Improving Productivity and Service in Depot Businesses: How Haulage, 3PL, and Service Companies Can Increase Quality and Customer Satisfaction - Hardcover

Woodland, Colin

 
9781032347820: Improving Productivity and Service in Depot Businesses: How Haulage, 3PL, and Service Companies Can Increase Quality and Customer Satisfaction

Inhaltsangabe

This book is specifically for working operations managers across the broad range of business types that deploy fleet and product via a myriad of service types. It is applicable to businesses with small, medium to large fleets in haulage, 3PL, and any service business operating a depot structure.

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Über die Autorin bzw. den Autor

Following graduation in 1986 from Cranfield with a Master of Science in Logistics, Colin Woodland has developed his career in FMCG logistics from middle to senior management. Since 2000 he has held four Board positions in Secure Logistics businesses within the UK and Sweden. As Operations Director with Cash UK (4.5 years) he was responsible for 6,500 employees and 2,200 Fleet of specialist vehicles across 50 locations driving efficiency improvements of £30m. Since 2009 Colin has held International roles regarding Security & Operations across 69 businesses spanning five continents.

Colin's previous positions include:

-- Managing DirectorManaging Director, SECURE LOGISTICS SOLUTIONS LTD

-- Chief Operating OfficerChief Operating Officer, phs Group

-- Group Operations & Integration DirectorGroup Operations & Integration Director, VPS, The Vacant Property Specialists

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