Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics - Softcover

Sarkar, Debashis

 
9781032168371: Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics
Softcover
ISBN 10: 1032168374 ISBN 13: 9781032168371
Verlag: Routledge, 2022

Inhaltsangabe

This impactful volume demonstrates the application and power of psychology and behavioural economics in the pursuit of quality and continuous improvement. Sarkar shares 25 lessons, featuring examples based on real life, that show how their application can increase the effectiveness of outcomes.

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Über die Autorin bzw. den Autor

Debashis Sarkar is a managing partner at Proliferator Advisory & Consulting, a firm focused on customer-centricity and operational excellence. A pioneer in the field of quality and organizational improvement, Debashis has authored several books, including The Little Big Things in Operational Excellence. He is the recipient of various recognitions such as the Phil Crosby Medal, the Simon Collier Award and the first Quality Champion Platinum Award from Quality Council of India - the highest award for quality from the Indian government. He is a Fellow of the American Society for Quality.

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Verlag
Routledge
Erscheinungsdatum
2022
Sprache
Englisch
ISBN 10 
1032168374
ISBN 13 
9781032168371
Einband
Taschenbuch
Anzahl der Seiten
198
Kontakt zum Hersteller
Easy Access System Europe Oü, 16879218
gpsr.requests@easproject.com

Mustamäe tee 50, 10621, Tallinn, Estonia
Tallinn
10621
Estland

Weitere beliebte Ausgaben desselben Titels

9781032168395: Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics

Vorgestellte Ausgabe

ISBN 10:  1032168390 ISBN 13:  9781032168395
Verlag: Routledge, 2022
Hardcover