Lean Leader's Guide to Effective Emails: Writing and Managing Great emails - Softcover

Inhaltsangabe

Lean Six Sigma is a well-known collection of business improvement methods. Apply these same tools to create recipient-friendly emails. Apply Lean principles to emails. • The toolkit for clarity — how to eliminate wasted words. • Subject lines and signatures — how to make them great. • The postcard principle — how much and how little. • Being kind with attachments — how to be a great net citizen.

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