The Complete Experience: Unlocking the secrets of online reviews that drive cust - Softcover

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Kayla Barrett Curry Light bulbs are one of Kayla's favorite things. More specifically, light bulbs coming on in people's heads. Kayla is a thinker and practitioner in today's marketplace. She helps organizations drive growth by creating and sustaining their competitive advantage. Through strategies that develop the critical talent, skills and capabilities, employee and customer engagement grow resulting in bottom-line results. Her industry experience spans 20+ years in both the corporate sector and non-profit world where she has worn hats such as Director of Organizational Strategy, Director of Human Resources and Director of Staff Development. Kayla's experience allows her to walk alongside your team to identify your people development needs then helps you discover a hands-on approach that advances your organization's vision and profitability. She is president of Organization Impact, LLC. Tony Bodoh Tony is the founder or co-founder of five companies ranging from customer experience consulting to small business training to television. He easily navigates the international stage speaking at both personal growth seminars as well as the uber-nerdy technology conferences. Tony writes his business blogs, personal growth essays and children's stories. While he now coaches executives, he has taught high school for one year and in the Business Department of Aquinas College in Nashville, Tennessee for seven years.As a passionate believer in the power and possibility that is contained in each moment of human experience to alter the course of history, Tony financially supports the building of sustainable villages in Africa and Haiti. He donates his time at his daughters' school and serves as the mental performance coach for the Nashville Irish Step Dancers.