Customer Service Is FREE: PLUS 101 Free Things You Can Do NOW to Improve Service - Softcover

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Customer Service Is FREE is your ticket to Exceptional Customer Service. One simple phrase sums up service today: CUSTOMER SERVICE SUCKS! Corporate America spends millions upon millions of dollars on marketing and promotion but often overlooks the importance of customer service. Excellent service produces immediate results with no additional cost. This book teaches FREE and practical principles that can be implemented NOW to improve customer service. Filled with FREE exercises, examples, worksheets, awards, tips and tools, let this book be your guide to excellence. * Build Loyalty * Create Memorable First Impressions * Attract Customers with Positive Attitudes * WOW Your Customers * Gain Word-of-Mouth Advertising * See Immediate Results ALL FOR FREE! Exceptional customer service is FREE and starts with you. Raise the bar! Your customers will thank you. Your competition will envy you. Your boss will appreciate you. Your employees will respect you. FREE is a great place to start! MAKE CUSTOMER SERVICE YOUR #1 PRIORITY

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