Truce! Using Elder Mediation to Resolve Conflict among Families, Seniors, and Organizations - Softcover

Über die Autorin bzw. den Autor

Patricia (Patti) Bertschler, PCC, enjoys a diverse background in secondary school education, hospitals, colleges, mediation, counseling, and public speaking. As co-owner of Northcoast Conflict Solutions in Independence, OH, Patti counsels in private practice and is on the lecture circuit throughout Ohio speaking on topics relating to late life issues and other behavioral and conflict resolution topics. She holds a Bachelor of Arts in English and Social Psychology from Notre Dame College of Ohio, a Masters in Counseling and Human Services from John Carroll University, and is licensed in the State of Ohio as a Professional Clinical Counselor. She is a member of the American Society on Aging, the Mediation Association of Northeast Ohio, and is copy editor for The Cleveland Women's Journal.

Laurette Cocklin, Ed.D., PCC has worked in government, business, and academia. Dr. Cocklin is an affiliate of Northcoast Conflict Solutions as an Elder Mediation Specialist and draws on her experience with the elderly who reside in assisted living facilities, nursing homes, and with their families. She also maintains a private counseling practice. Professional affiliations include membership in the Mediation Association of Northeast Ohio and the American Counseling Association. Dr. Cocklin is a Professional Clinical Counselor in Ohio with a Masters in Counseling and Human Services from John Carroll University.