Monday Morning Customer Service - Softcover

Cottrell, David

 
9780974640327: Monday Morning Customer Service

Inhaltsangabe

Monday Morning Customer Service is a powerful story about how to develop and keep loyal customers. It is written from the perspective of a person recently promoted to director of customer service and his interaction with a successful mentor.

The book contains eight applicable lessons that will help you deliver the outstanding service that will keep customer coming back.

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