Anbieter: Bookbot, Prague, Tschechien
Softcover. Zustand: Fine. Abnutzung / Risse - leicht. Finally, here is a book that covers the complete "journey" of CRM implementation. Ad Nederlof and Dr. Jon Anton have done the near to position CRM in such a way that it makes practical sense to C-level executives. Beginning with the title of the book, "Customer Obsession," on through the last chapter, this book positions CRM for what it really is, namely, a complete change in corporate strategy, from the top down, that brings the customer into focus. Artikel-Nr. f0b48187-3bba-4e2d-bf65-d10ddd13095e
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Anbieter: Sigrun Wuertele buchgenie_de, Altenburg, Deutschland
Zustand: Sehr gut - gebraucht. Taschenbuch Sehr guter Zustand, ohne Namenseintrag, Zustand: 2, Sehr gut - gebraucht, Taschenbuch Anton Pr , 2002 , Customer Obsession: Your Roadmap to Profitable Crm, Nederlof, Ad. Artikel-Nr. BU266059
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