This book profiles what the world's leading global organizations are doing by way of managing their training and development, change management, learning, and supply chain management programs. It includes practical case studies of how global leaders are implementing leadership development, cultural change, career transition, human resources development, succession planning, and change programs using innovative human resources, management and leadership development tools, instruments, concepts and competency models. Each case study includes the following features: . A business strategy for the program/initiative . A strong customer and employee focus . Program design and implementation to fit the needs of the organization . Feedback and analysis from participants of the global program/initiative . Performance results of the program/initiative Best Practice companies include: Agilent Technologies - The Boppy Company - The Colgate-Palmolive Company - Dow Chemicals - Intercontinental Hotel Group - Johnson and Johnson - McDonald's - Motorola- Pfizer - Tower Automotive - UNICEF - Verizon Dominicana - Volvo 3P- Wyeth
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