Marketing Metrics and Financial Performance (Marketing Science Institute (MSI) Relevant Knowledge Series) - Softcover

Donald R. Lehmann And David J. Reibstein

 
9780965711470: Marketing Metrics and Financial Performance (Marketing Science Institute (MSI) Relevant Knowledge Series)

Inhaltsangabe

Examines the current focus on measuring marketing productivity, develops a metrics "value chain," outlines findings on how marketing actions and customer assets link to product-market and financial performance, and discusses methodogical approaches and issues.

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