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Improving Productivity & Performance in the Hospitality Sector: Getting It Done - Softcover

Heap, John; Dillon, Mike; Todd, Tracy

 
9780957272651: Improving Productivity & Performance in the Hospitality Sector: Getting It Done

Inhaltsangabe

The Hospitality Sector is crowded and competitive and modern hoteliers and restaurateurs must wring every ounce of performance out of their facilities and their staff. This book takes a structured and systematic approach to helping hospitality providers address issues of productivity and performance whilst also addressing the concerns of informed consumers about social and environmental issues. The book uses an ongoing case study to help readers translate the content into practice and most of the Chapters in the second section of the book include a section on "Getting It Done".

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