The Service Systems Toolbox - Softcover

Bicheno, John

 
9780956830708: The Service Systems Toolbox

Inhaltsangabe

A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.

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Reseña del editor

A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.

„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.

Weitere beliebte Ausgaben desselben Titels

9780954124441: The Lean Toolbox for Service Systems

Vorgestellte Ausgabe

ISBN 10:  0954124448 ISBN 13:  9780954124441
Verlag: PICSIE Books, 2008
Softcover