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The 1st edition of this guide sold over 15,000 copies since it's publication in 2004 and is now the pocket guide of choice for Six Sigma practitioners worldwide. This long awaited 2nd edition contains a range of new tools and techniques including Lean material and Improve tools. In addition, it has been updated for Minitab 15 (whilst still compatible with versions 13 and 14). Cutting through Six Sigma's strange terminology and consultancy speak, this guide delivers Six Sigma in a down to earth, logical and user friendly format.Biografía del autor:
Having graduated from the University of Bath (UK) in 1994 with a 1st Class Engineering and Management degree, Quentin Brook developed his experience of statistical quality tools in the automotive industry in Detroit and aerospace industry of the UK. He trained in Six Sigma with General Electric Aircraft Engines in Cincinnati, USA before becoming Managing Director of QSB Consulting, where he has helped a broad range of clients deploy continuous improvement initiatives in a wide range of industries. QSB Consulting was formed in 2001, and is a leading provider of Lean Six Sigma training, consultancy, material licensing and project coaching to a diverse range of clients worldwide. Quentin Brook lives in London, UK.
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