This handbook is designed to help organizations ensure that they appoint the right applicants for the right post. Only by following clearly prescribed procedures will interviewing panels identify what applicants are capable of, and make the most appropiate selection. The procedures detailed here will also protect panels from irregular practices which could land them facing industrial tribunals or court action. Drawing on their work with the Industrial Language Training Service, authors Annie Hedge and Barbara Darling set out the principles of good staff selection procedures in line with equal opportunities policy and legislation. Each step of interviewing, from planning to deciding is illustrated with examples - positive and negative - taken from their work as trainers.
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