The best thing—and the worst thing—about community-association living is The Rules.
Are your rules reasonable and necessary?
Can you make exceptions and still maintain your duty to the association?
Are your procedures legal?
What are the costs of battling with residents instead of being flexible?
Why are words like "enforce," "penalty," "punishment," and "power," a problem for community associations?
Reinventing the rules is a challenge that must be met in order to put our communities first.
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