Service Excellence - Softcover

Pritchett, Price

 
9780944002025: Service Excellence

Inhaltsangabe

Service Excellence! delivers a powerful 2-step strategy for winning and keeping customers in today s high-speed atmosphere. Customers expect higher quality service than ever before. And the workload won t be getting any lighter.

This handbook spreads the message on how to meet the challenge and gain a real competitive advantage in the marketplace. Learn:

  • Why "service excellence" is actually easier to deliver than "service mediocrity"
  • To turn customer complaints to your advantage
  • To take care of yourself by taking care of your customers

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Weitere beliebte Ausgaben desselben Titels

9789994972319: Service Excellence

Vorgestellte Ausgabe

ISBN 10:  9994972316 ISBN 13:  9789994972319
Verlag: Pritchett & Associates, 1991
Softcover