This book provides practical solutions and hundreds of tips for the new and experienced trainers facing the challenge of how to help users learn new technology.
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Elliott Masie is president of the MASIE Center and is an internationally-recognized speaker, futurist, humorist, author, and consultant on the critical topics of technology, business, learning, and workplace productivity. Masie is the editor of "Learning Trends," an internet newsletter and a regular columnist in professional publications. He also leads the Learning CONSORTIUM, a coalition of 200 Fortune 500 companies cooperating on the evolution of learning strategies.
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