Working Relationships: The Simple Truth About Getting Along With Friends and Foes at Work - Softcover

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Chapter One Working Together It is hard to imagine a job that does not require interaction with people. Most of us, for instance, have a boss to deal with, requiring ongoing communication and an understanding of what we are to do and how we are supposed to do it. I was doing a consulting project with a high-tech manufacturing company and was talking to a team member about the company and how he felt about his job. I really like what I do for a living, he said. This job enables me to put my training to use and I'm learning new skills as I work on the new product we are developing. In some ways, this job is everything that I could have hoped for. Then why are you updating your resume and starting to look for a new job? I asked. Here was his response: If the work were all I had to focus on, I'd be in great shape. But the personal climate here is awful. My boss is such a jerk. She almost never communicates, at least about anything positive. All she does is focus on minor mistakes. I feel like she is constantly looking over my shoulder, waiting to jump on me about something I do wrong. And her definition of wrong is doing anything any other way than she would have done it. I don't have room to breathe. I think it might be time for me to move on. Most of us also have co-workers, requiring coordination of efforts, sharing resources, and managing the complications of working together. Another conversation I had with an employee on a different project focused on the problems a person was having with her co-workers: There is so much tension on my unit. Most of it is caused by one of the nurses who is so hard to get along with. Nothing we do pleases her. She is always complaining about her hours and her workload. When something goes wrong, it is never her fault. She is always looking for someone else to blame. Because I'm new here, I'm the one who gets stuck working with her when she needs help. I'm tired of listening to her complain about the administration and problems in her personal life. With an attitude like hers, I'll bet she has problems at home. Nothing I learned in nursing school prepared me to deal with people like her. I am just about to the end of my rope and I don't know what to do about it.