Up the Loyalty Ladder: Turning Sometime Customers into Full-Time Advocates of Your Business - Hardcover

Raphel, Murray; Raphel, Neil

 
9780887307256: Up the Loyalty Ladder: Turning Sometime Customers into Full-Time Advocates of Your Business

Inhaltsangabe

Argues that customer service can be a competitive edge, and offers advice on impressing customers and winning their loyalty

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9780887307867: Up the Loyalty Ladder: Turning Sometime Customers into Full-Time Advocates of Your Business

Vorgestellte Ausgabe

ISBN 10:  0887307868 ISBN 13:  9780887307867
Verlag: Harperbusiness, 1996
Softcover