Millenium Membership: 6 Things You Must Do to Attract and Keep Members in the 21st Century: How to Attract and Keep Members in the New Marketplace - Softcover

Levin, Mark

 
9780880341639: Millenium Membership: 6 Things You Must Do to Attract and Keep Members in the 21st Century: How to Attract and Keep Members in the New Marketplace

Inhaltsangabe

Explains six steps in understanding and meeting members' needs in associations and other organizations. The six steps, covered in separate chapters are identify the new marketplace, invest in technology, move from mass marketing to mass customization, maintain the human touch, brand the organization, and create a membership experience. Annotation c. Book News, Inc., Portland, OR (booknews.com)

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