Twenty contributions from academics and practitioners address software quality. The papers are organized into eight sections which follow the ASQ Software Quality Engineer Body of Knowledge. A sampling of topics includes effective human resource management, using statistical process control to measure software processes, automated software testing, and applying quantitative methods to software maintenance. The articles were selected from among those which were previously published in Software Quality Professional or presented at a recent international conference. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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