Strategic change management in public sector organisations covers all the major aspects of change management for those working in public sector and not-for-profit organisations. It summarises key theories and approaches to change management and includes detailed, worked descriptions of key techniques used in change management processes and programmes, with extensive reference to case studies drawn from a range of public sector, not-for-profit and other environments.
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David Baker, MA, MMus, MLS, PhD, MBA, FCILIP, FCMI, FRCO, FRSA, is Principal of University College Plymouth St Mark and St John and Professor of Strategic Information Management there. He was previously Pro-Vice-Chancellor at the University of East Anglia, Norwich. He has worked in management and leadership roles in UK Higher Education for 30 years and has undertaken a number of major change management projects both in the UK and abroad, including many countries in Western Europe and the Third World. He has published several management texts, most recently The Strategic Management of Technology: A Guide for Library and Information Services (Chandos, 2004).
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