How to Deal with Difficult People: Smart Tactics for Overcoming the Problem People in Your Life

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9780857085672: How to Deal with Difficult People: Smart Tactics for Overcoming the Problem People in Your Life
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Everything Hasson writes about is practical and easy to understand, making it ideal for anybody who sometimes finds it hard to talk to people (February 2015, PA Life)

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Don't let problem people get you down, get in your way or get on your nerves! Some people are annoying. That's just a fact. Some people are demanding, difficult, unreasonable, awkward and infuriating. It's exhausting and frustrating to battle away with these people, desperately trying to get what you need as they make life difficult. Arrggghhh. It's time we stopped the agonizing and got these people out of our way. That's exactly what How to Deal With Difficult People can help us do. With frank discussion and clever, practical advice, bestselling author Gill Hasson, shares simple moves that make these people less of a problem. It's not about 'understanding' these people and trying to help them change - Gill's not suggesting you can help these people become glorious rays of sunshine - it's about getting them out of your way so they don't hold you back. How to get around these obstacles and reduce your own stress as a result. You'll learn how to control your reactions, choose your battles, and calmly navigate emotionally charged situations. How to deal with difficult people will help you: Learn ways to confidently stand up to others Learn how to resist the urge to lash out and attack back Develop strategies to remain calm Know when to choose your battles Know when to cut your losses and walk away You're under enough stress already - why should someone else's bad attitude add to that burden? You cannot make that person less difficult, and often, you can't just cut them out of your life. But you can stop allowing that person to ruin your day. How to Deal With Difficult People shows you how, with practical tools and expert guidance.

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Gill Hasson
Verlag: Wiley & Sons
ISBN 10: 0857085670 ISBN 13: 9780857085672
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Buchbeschreibung Wiley & Sons. Taschenbuch. Buchzustand: Neu. 215x140x12 mm. Neuware - DON'T LET PROBLEM PEOPLE GET TO YOU!Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people - hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else's bad attitude ruin your day How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people - to make your life less stressful and a great deal easier. 208 pp. Englisch. Artikel-Nr. 9780857085672

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