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Leadership Skills for Boosting Performance (UK PROFESSIONAL BUSINESS Management / Business) - Softcover

 
9780852929247: Leadership Skills for Boosting Performance (UK PROFESSIONAL BUSINESS Management / Business)

Inhaltsangabe

Terry Gillen proposes that practical leadership is about orchestrating better performance - not by coercion or pulling rank but by creating the conditions so that people want to perform better. Hyperbole and abstract theories are cast aside in favour of ideas that can be put into action immediately. Firstly, the book shows how to improve staff performance by clarifying performance expectations and harnessing opportunities to increase motivation and develop potential. The book then looks at enhancing your leadership skills. Acquiring "vision" and "charisma" is all very well, but Gillen analyses how these qualities translate into practice. He focuses on the critical incidents or "moments of truth" such as handling conflict, making decisions, problem solving and many more, showing how to turn them into opportunities for increasing your credibility. Above all, he demonstrates that what really counts is the ability to connect your people.

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Über die Autorin bzw. den Autor

Terry Gillen is a consultant trainer and author and a Fellow of the IPD. His career in training began over twenty years ago and has covered the public sector, the private sector and consultancy. As a consultant, he specialises in personal skills development. He has been a visiting tutor at several management colleges and business schools and has run courses throughout the UK and as far afield as the Far East. He has consulted on, and appeared in three videos on interpersonal skills, has published articles in People Management and is quoted regularly in the national press on issues relating to effectiveness at work. His books and training manuals, which between them have been translated into over a dozen different languages, include those listed below.

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9788179922712: Leadership Skills for Boosting Performance

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ISBN 10:  8179922715 ISBN 13:  9788179922712
Verlag: Jaico Publishing House, 2006
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Terry Gillen
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