In this highly successful mini-encyclopedia on essential people skills, Peter Honey provides clear, concrete advice on how to:- assert yourself, empower others and satisfy customers; cut through game-playing and hidden agendas; release creativity, generate ideas and build on them to solve problems; prevent anger, boredom, guilt and other unwanted feelings; praise, criticise and negotiate more effectively; and cope with conflict, bullies and (your own and others) resistance to change. Also includes a powerful diagnostic quiz to focus your thinking on the best places to start.
Dr Peter Honey, a chartered psychologist, management consultant and the author of over 50 publications, is one of Britain's foremost authorities on interpersonal relations at work.
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Paperback. Zustand: Very Good. Improve Your People Skills This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Artikel-Nr. 7719-9780852929032
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