Personnel Practice (People & Organisations S.) - Softcover

Reseña del editor

This is a comprehensive introduction to the work of the personnel department for all newcomers to the personnel profession. Specially written for students taking the IPD's Certificate in Personnel Practice, the book covers all the key aspects of personnel management: employment law; recruitment and selection; training and development; discipline; appraisal and performance management; and personnel information systems. Personnel and human resource practitioners have a key role to play within organizations, since they are largely responsible for explaining management expectations, satisfying employees' work-related needs and dealing with their problems. To carry out all these tasks today, they must understand in depth their own corporate culture and environment and fully embrace the concept of "customer care". The book considers in turn: the basic legal framework relating to employment; recruitment and selection - from job analysis and advertising to interviewing and induction; training and development - working through the cycle from identification of needs through planning and implementation to evaluation; discipline and grievance-handling; appraisal and wider performance management issues; and maximizing the effectiveness of personnel information systems. The final chapter draws these themes together by examining the core skills - assertiveness, negotiating, counselling and communicating - that all personnel practitioners need to demonstrate. Throughout, the authors offer guidance on further sources of information, while activity exercises give readers an opportunity to develop their competences. The "People and Organizations" series provides texts for two stages in the standards: Core Personnel and Development; and the four generalist modules in Employee Resourcing, Reward, Relations and Development. It should be of interest to students taking the Core Personnel and Development - a new compulsory module for the IPD Standards, as well as any students on a wide range of other degree- and diploma-level business courses which require a solid understanding of people management and development.