Volunteers are essential to a successful library program-and at a time when yearly budget cuts are the norm, there are many libraries which remain open today because of dedicated volunteers, who do everything from shelving books to covering the phones. Whether these individuals are friends, trustees, or community members, managing them effectively is the key to harnessing their enthusiasm for the good of your institution. Authors Driggers and Dumas have completely overhauled their classic work and present a top-to-bottom toolkit for recruiting, interviewing, training, supervising, and evaluating volunteers, presenting ¿ Tips for recruiting volunteers from your community by using social networking, electronic posting, and the library website ¿ Principles of volunteer administration, including the rights and duties of volunteers ¿ Important legal and risk management issues facing libraries ¿ Dozens of sample job descriptions, application forms, parental permissions, sign-in sheets, planning checklists, exit surveys and much more Quality volunteers can make a world of difference in today's library, and this handson guide gives you everything you need to maximize your library's services and build a bridge between your library and the community it serves.
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Preston Driggers has worked in private and public sector human resources management for more than 25 years. He is currently Personnel and Risk Manager for the Douglas Public Library District in Colorado. An active participant in the Colorado Libraries Volunteer Managers Council, he also serves as associate faculty member of Regis University where he teaches courses in orginizational behavior, human resources, and the sociology of work. Driggers earned master's degrees in industrial administration and sociology from the University of Illinols and Arizona State University respectively and a doctorate degree in organizational development from Colorado State University. Eileen Dumas is the special services librarian at the Aurora Public Library in Colorado and has worked in volunteer management since 1991. She has been active in local volunteer organizations serving as board member of the Directors of Volunteers in Agencies, as chair of the City of Aurora Volunteer Coodinators Group, and as a member of the Retired Senior Volunteer Program. Since 1998, she has edited the ""Volunteer Line"" column that runs in Colorado Libraries. Dumas earned a master's degree in library science from Indiana University
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