The Benchmarking Book - Softcover

Spendolini, Michael J.

 
9780814478660: The Benchmarking Book
Softcover
ISBN 10: 0814478662 ISBN 13: 9780814478660
Verlag: Amacom, 1994

Inhaltsangabe

Benchmarking - the systematic evaluation of the best of the competition - is the new buzzword in quality/product planning. This book is a synthesis of lessons learned from pioneering benchmarking companies. Drawing on the experiences of such diverse companies as Boeing, Xerox, AT&T, DuPont, DEC, Motorola and IBM, this book provides anyone interested in the process with the steps they need to establish a benchmarking programme, and a basic model to use or adapt. The author lays out each major stage of a structured benchmarking process: determining which products or processes to benchmarking; forming a benchmarking team; identifying a benchmarking partners; collecting and analyzing benchmarking information; and taking action.

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Verlag
Amacom
Erscheinungsdatum
1994
Sprache
Englisch
ISBN 10 
0814478662
ISBN 13 
9780814478660
Einband
Taschenbuch
Anzahl der Seiten
224
Kontakt zum Hersteller
Amacom
https://www.harpercollins.co.jp/

Via Energy Park, 20
Vimercate
MI
20871
Italien

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Vorgestellte Ausgabe

ISBN 10:  0814405509 ISBN 13:  9780814405505
Verlag: Amacom, 2004
Hardcover