Outsourcing for Radical Change supplies a detailed analysis of the transformation process that happened at NS&I, Thomas Cook, and others, as well as examples of companies that failed to align their transformation initiative with their strategic needs.
Based on a major study by Accenture and indepth interviews by the author, this original, research-based book examines the entire process from a practical, real-world perspective: from selecting your ultimate goal, to mapping out a workable action plan, to navigating the often formidable challenges you'll face on your quest for radical change.
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Jane C. Linder is Research Director at Accenture Institute, where she also facilitates workshops and speaks on important business issues. She has been a member of the faculty at Harvard Business School. Dr. Linder earned an MBA and a doctorate in business administration from Harvard Business School and, prior to joining Accenture, held corporate positions of increasing responsibility. She lives in Charlestown, Massachusetts.
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