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Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement - Softcover

Larson, Alan

 
9780814471845: Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement
Softcover
ISBN 10: 0814471846 ISBN 13: 9780814471845
Verlag: Amacom, 2003

Inhaltsangabe

"Is Six Sigma the exclusive domain of manufacturing and service operations, or can excellence be mandated (and achieved) throughout an entire organization? This refreshing book reveals how to apply the legendary quality assurance program across all departments and processes, creating a permanent, company-wide Six Sigma culture. Author Alan Larson, a Motorola veteran, has created a simple and practical Continuous Improvement model, and offers a strategy for managing the change to Six Sigma-driven operations and philosophy. Larson's approach is based on the seven key elements of Six Sigma: * Focus on customer satisfaction * Use of data and systems * Setting improvement goals * Team approach * Employee involvement * Defining roles * Personal growth Field-proven in organizations of all types, Larson's methodology can help any company make quality a real and viable strategic objective."

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Über die Autorin bzw. den Autor

Alan Larson (Scottsdale, AZ) is a management consultant and a former divisional quality director at Motorola. He has also trained staff at GE and was part of the team that introduced Six Sigma to Honeywell.

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Verlag
Amacom
Erscheinungsdatum
2003
Sprache
Englisch
ISBN 10 
0814471846
ISBN 13 
9780814471845
Einband
Taschenbuch
Anzahl der Seiten
191
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar