In order to truly know what's going on inside their companies and promote a positive relationship with their employees, great leaders must develop a talent for both asking - and answering - questions. 78 Important Questions Every Leader Should Ask and Answer helps readers master this critical but often over-looked skill. It provides both common and uncommon examples of questions they need to ask and be prepared to answer regarding customers, employees, and even themselves.
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Chris Clarke-Epstein is a consultant, writer, and seminar leader. A noted public speaker, she is past President of the National Speakers Association.
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