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Action Tools for Effective Managers: A Guide for Solving Day-to-Day Problems on the Job - Softcover

Gootnick, Margaret Mary

 
9780814470299: Action Tools for Effective Managers: A Guide for Solving Day-to-Day Problems on the Job
Softcover
ISBN 10: 0814470297 ISBN 13: 9780814470299
Verlag: Amacom, 1999

Inhaltsangabe

All day long, managers deal with one challenge or another: complaints from staff, delegating work no one wants to do, jealousy and hurt feelings, performance reviews, even "small" problems like telephone abuse. It's exhausting! This book gives time-pressed managers succinct, pragmatic tools for taking action instantly on more than 65 common problems. For each problem, the book presents: 1. A brief case study that demonstrates the on-the-job problem in clear, human terms that anyone can relate to 2. Insightful analysis of the case study, explaining the issues that need to be addressed 3. Specific tools that help solve the situation, including step-by-step guidelines, checklists, standard procedures...and lots of practical advice.

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Verlag
Amacom
Erscheinungsdatum
1999
Sprache
Englisch
ISBN 10 
0814470297
ISBN 13 
9780814470299
Einband
Taschenbuch
Anzahl der Seiten
256
Kontakt zum Hersteller
HarperCollins
https://harpercollins.co.uk

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