Über die Autorin bzw. den Autor

Paul Falcone is principal of Paul Falcone Workplace Leadership Consulting, LLC, specializing in management and leadership training, executive coaching, international keynote speaking, and facilitating corporate offsite retreats. He is the former CHRO of Nickelodeon Animation Studios and has held senior-level HR positions with Paramount Pictures, Time Warner, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments.

Paul is the author of seventeen books, many of which have been ranked as #1 Amazon bestsellers in the categories of human resources management, business and organizational learning, labor and employment law, business mentoring and coaching, business conflict resolution and mediation, communication in management, and business decision-making and problem-solving. His books have been translated into Chinese, Hindi, Russian, Korean, Vietnamese, Indonesian, and Turkish and have sold in excess of 750,000 copies worldwide.

Paul is a certified executive coach through the Marshall Goldsmith Stakeholder Centered Coaching program, a long-term columnist for SHRM.org and HR Magazine, an adjunct faculty member in UCLA Extension’s School of Business and Management, and a member of the board of directors of the American Management Association. He is an accomplished keynote presenter, in-house trainer, and webinar facilitator in the areas of hiring, talent and performance management, leadership development, workplace ethics, and effective leadership communication.

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“96 Great Interview Questions is a classic bestseller in the interviewing and hiring space that’s withstood the test of time. The new content on evaluating freelancers and remote workers is spot-on in terms of hiring just-in-time and virtual talent.”—Tony Lee, Vice President, Society for Human Resource Management (SHRM)

“As the CEO of one of the world’s iconic brands, I recognize the value that people selection and onboarding bring to the creation of a strong values-driven culture. This book is a handy guide and a guiding hand that will help you navigate through the process of selection and onboarding. It will help you build your interviewing muscle and strengthen your talent-development skills.”—Garry Ridge CEO, WD-40 Company and coauthor (with Ken Blanchard) of Helping People Win at Work

“A classic for anyone that touches the hiring and selection process: hiring managers, HR professionals, contingency and retained recruiters, and yes — even candidates looking for greater insight into the employer’s field manual. 96 Great Interview Questions has been a bestseller for two decades for good reason, and this third edition incorporates so many of today’s newest challenges and opportunities in the hiring space.”—Phil Blair, Executive Officer, Manpower of San Diego

Hiring doesn’t have to be a risky proposition. With the right questions and selection strategies, you can put the right person in the job—every time.

Whether interviewing entry-level college grads, mid-level managers, salespeople, technical candidates, or senior executives, 96 Great Interview Questions to Ask Before You Hire uncovers the answers you need: How would interviewees handle challenging situations? How likely are they to accept your offer and stay? Are they a good cultural fit for your organization?

Employment expert Paul Falcone helps you look beyond resumes and canned responses with questions that target personality and talents, including: achievement-anchored questions, questions that gauge likability, pressure-cooker questions, holistic questions that invite self-assessment, questions about career stability and patterns of progression, final-round questions, and more.

Guidelines on screening candidates, interviewing strategically, analyzing responses, checking references, evaluating remote and gig workers, making offers, and onboarding employees both eliminate hiring headaches and strengthen your reputation as an effective leader.

Paul Falcone is an HR executive who has held senior-level positions with Paramount Pictures, Nickelodeon, and City of Hope. A long-time contributor to HR Magazine, he is the author of many bestselling books, including 2600 Phrases for Effective Performance Reviews.

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96 Great Interview Questions to Ask Before You Hire

AMACOM

Contents

Acknowledgments, xi, 
Introduction: The Challenges and Rewards of Becoming a More Dynamic Interviewer and Hiring Manager, 1, 
The Anatomy of an Effective Interview: Finding the Magical 80-20 Balance in How Much You're Talking vs. How Much the Candidate Is Telling, 15, 
Icebreakers: Putting Candidates at Ease and Building Rapport, 21, 
For Openers: Inviting Questions to Launch into the Formal Interview, 24, 
PART 1 Interview Questions to Identify High-Performance Candidates, 
1. Five Traditional Interview Questions and Their Interpretations, 35, 
2. Achievement-Anchored Questions: Measuring Individuals' Awareness of Their Accomplishments, 44, 
3. Holistic Interview Queries: Challenging Candidates to Assess Themselves, 54, 
4. Questions About Career Stability, 64, 
5. Searching for Patterns of Progression Through the Ranks, 75, 
6. Likability Equals Compatibility: Matching Candidates' Personalities to Your Organization's Corporate Culture, 85, 
7. The College Campus Recruit, 96, 
8. Millennials: The Newest Generation of Your Workforce, 106, 
9. The Sales Interview: Differentiating Among Top Producers, Rebel Producers, and Those Who Struggle to the Minimums, 126, 
10. Midlevel Managers, Professionals, Technicians, and Key Individual Contributors: Your Organization's Leadership Pipeline, 144, 
11. Senior Management Evaluations: Leaders, Mentors, and Effective Decision Makers, 171, 
12. Pressure Cooker Interview Questions: Assessing Grace Under Fire, 191, 
13. Generic Interview Questions Known to Challenge Candidates in the Final Rounds of Hire, 200, 
PART 2 Selecting Candidates and Making the Offer, 
14. Reference-Checking Scenarios: Administrative Support Staff, 213, 
15. Reference-Checking Scenarios: Professional/Technical Candidates, 224, 
16. Reference-Checking Scenarios: Senior Management Candidates, 235, 
17. Preempting the Counteroffer: Steering Candidates Clear of Temptation, 249, 
18. Making the Offer and Closing the Deal: Questions to Ensure That Candidates Accept Your Job Offers, 258, 
PART 3 Key Interviewing, Reference-Checking, and Recruitment Issues, 
19. Staying Within the Law: A Changing Legal Landscape, Plus Interview Questions to Avoid at All Costs, 275, 
20. Telephone Screening Interviews: Formats and Follow-Ups for Swift Information Gathering, 290, 
21. Getting Real Information from Reference Checks, 300, 
22. Background Checks, 308, 
23. Interviewing and Evaluating Freelancers and Remote Workers: The New Frontier of Hiring Just-in-Time and Virtual Talent, 317, 
24. Effective Onboarding to Maximize the Chances of Initial Success and Create True Believers, 327, 
25. Maximizing Your Recruitment Resources, 333, 
Interviewer's Checklist: The 96 Questions, 341, 
Notes, 347, 
Index, 348, 
About the Author, 355, 
Free Sample from 75 Ways for Managers to Hire, Develop, and Keep Great Employees by Paul Falcone, 356, 
About AMACOM Books, 375,